City of Pikeville

Natural Gas Department


Are you thinking about building a new swimming pool, installing a drain tile system, or constructing a new building?

For your convenience, Pikeville Natural Gas and other utilities have joined a “One Call System”.  All you have to do is call the “One Call” number 72 hours prior to your planned excavation and provide them with the information concerning your work.  They, in turn, will alert the utilities that are participating in the “One Call” program.

One Call



Before you begin any type of excavation, please call your state’s One Call System. This program is designed to prevent excavation damage to pipelines, utilities, water lines and telecommunication systems. Law requires notification and fines can be imposed for failure to comply.

Within 72 hours, Pikeville Natural Gas will investigate the area of your work, and mark in yellow paint, flags, or stakes where our pipelines are located. Every effort is made to place the markings directly above the pipe, but could vary two feet in either direction. Depth is not usually indicated, requiring extreme caution while excavating in close proximity of a marked facility. It is highly recommended that pipelines be exposed by hand digging.

Heightened Security

Natural Gas Pipelines across America are operating normally and safely.

Call Before You Dig

Every 9 minutes a utility line is hit because someone didn’t call 811.

Report Unusual Conditions

Do you know the Warning Signs of a Natural Gas Leak?

Emergency Procedures

Do you have a procedure in place in case their is an emergency with your Natural Gas?