City of Pikeville

Natural Gas Department

The City of Pikeville Natural Gas is committed to providing safe and reliable Natural Gas Service to the customers in our service area while minimizing the impact to the environment.  We utilize safe operational practices with trained and knowledgeable operation personnel.

We distribute Natural Gas through an underground network of pipes in Pikeville and portions of Bledsoe County.  We provide the final delivery of this vital energy to our customers.

In an effort to enhance your awareness of our system, please see the information below:

Pipeline Awareness:

Because natural gas pipelines are underground, the public often is unaware of their presence. Pipelines may be in your neighborhood, or even on your property. How do you know?

One of the easiest ways to locate a pipeline is to recognize pipeline markers. Pikeville Natural Gas post these markers (photo to the right) with high‑visibility yellow, and install the markers at road crossings, railroads and other points along the pipeline right‑of‑way. The markers identify the pipeline company and include telephone numbers to call to reach a company representative.

Gas Line Sign

If a pipeline is on your property, the title report and the property plat should include the pipeline easement. The easement is the agreement that gives the pipeline company the right of access to build, operate and maintain the pipeline. Remember: If a pipeline is on your property, the right‑of‑way must be kept clear of structures and trees. These restrictions are necessary for safety reasons. Please contact us for additional information.

Rick VanWinkle

Rick VanWinkle


Joey Pendergrass

Joey Pendergrass


Shawn Smith

Shawn Smith


Chris Thurman

Chris Thurman


Customer Service:

Phone: 423-447-2919

Fax: 423-447-2028

To Report Unusual Conditions:

423-447-2919 (8:00am-4:30pm)

423-447-5555 (Nights & Weekends)

Physical Address:

25 Municipal Drive

Pikeville, TN 37367

Phone:  (423) 447-2919


How to Pay your Bill:

Via Telephone: (Please have your bill in hand)


Via Mail: (Please mail your stub with payment)

Checks Payable to: Pikeville Waterworks & Natural Gas

City Hall, 25 Municipal Drive, Pikeville, TN 37367

In Person: (Please bring your bill with you)

City Hall, 25 Municipal Drive,
Pikeville, TN 37367

Lobby: 8am-4pm Monday-Friday (Closed Holidays)

Drive-Thru: 8am-4pm Mon-Friday (Closed Holidays)

Drop Box: Located in Drive Thru available 24 hours

On Online: (Please have your bill in hand)

  • In order to establish, transfer or cancel Natural Gas service, you will need to contact Customer Service at 423-447-2919, to obtain the forms to be completed.  If you prefer to do business in person, you are welcome to visit City Hall, 25 Municipal Drive, Pikeville.
  • Schedule of Applicable Rates for Pikeville Waterworks & Natural Gas are available here and at our office.
  • Failure to receive a bill does not relieve consumer of payment and penalty.
  • Payment must be in our office on or before the 15th of each month in order to avoid a 10% penalty.
  • If a bill remains unpaid 5 days after the 15th, all services will be discontinued without any further notice.  An applicable re-connection fee must be paid before services are restored.  Any service that is turned off for non-payment will not be turned back on except during normal office hours.
  • No final notices will be sent.
  • Rules and Regulations for Pikeville Waterworks & Natural Gas are available here and at our office.
  • Water Leak Relief information can be found here and at our office.

Heightened Security

Natural Gas Pipelines across America are operating normally and safely.

Call Before You Dig

Every 9 minutes a utility line is hit because someone didn’t call 811.

Report Unusual Conditions

Do you know the Warning Signs of a Natural Gas Leak?

Emergency Procedures

Do you have a procedure in place in case their is an emergency with your Natural Gas?